Secretariat case studies.
Concrete examples of how clients use our bilingual secretariat. From Missis C, a property developer overseeing several sites who needs help with technical files, to Mister V, an organisational consultant constantly on the move who outsources all his secretariat — practical anonymised cases that may match your situation.
Secretariat cases
Missis C — property developer
Sector: real estate · Overseeing several construction sites · Engagement: ~8h / month on retainer plus ramp-up overflow
A property developer running three to four parallel construction sites needs help with the technical paperwork that accumulates: CCTP files (project specifications), building permits, supplier liaison, the lettres recommandées that arrive weekly from administrations or sub-contractors. Our secretariat handles the file assembly, supplier follow-ups, and dispatch — leaving Missis C free to spend her days on the actual sites.
Engagement shape: 8 hours / month on retainer, plus 16–24 hours / month during ramp-ups when a new permit application is pending. Bilingual — useful for the European architects she works with.
Mister V — organisational consultant
Sector: management consulting · Constantly on the move · Engagement: full secretariat outsourcing
An organisational consultant working with mid-market clients across France and Switzerland — typically out of town 3–4 days a week. Mister V outsources his entire secretariat to us: calendar management, travel booking, quotes-to-clients, invoicing follow-up, expense filing. His Pack Premium Optic gives clients a credible Montpellier office address; the dedicated phone forwards to his mobile when he wants live calls.
Engagement shape: 12 hours / month base retainer, plus à la carte for big-document weeks. Single dedicated team member who knows his clients by name.
Missis K — solo professional in regulated activity
Sector: regulated profession (medical, legal, accountancy) · Engagement: ad-hoc by the hour
A solo professional in a regulated activity uses our secretariat for the things she can't legally delegate to a non-professional staff member but doesn't have enough volume to hire for: typing reports, mailing dossiers, calendar follow-up with clients, billing reminders. Book by the hour when needed; no retainer.
Why it works
The common thread across these cases: a single function (secretariat) wouldn't justify a half-time hire, but the work needs to get done. Outsourcing to a bilingual on-site team gives flexibility, geographic permanence (the team is here even when you're not), and a credible business face — at a fraction of the cost of a payroll hire.